Learn the Hands-on Secrets of the worlds most successful companies from business transformation expert Steve Towers
The most highly performing companies and people seem to have a magic ingredient for delivering continual success Sign Up Now "How do they do that?" is the most common question I am asked.
Well, wait no more let me show how you can access the techniques, approaches and methods that work immediately.

We will cover with hands-on learning with the latest developments in Customer Experience, Operations Excellence, Process Management and Business Innovation being delivered in companies like Amazon, Zappos, Zara, Emirates, BMW, Uber, Gilead and Apple.

A year after Masters training in London just wanted to shoot a note of my continued gratitude. Hope to remain involved in the CX events and work with you again..that training was beyond invaluable.
Juliana Coates
Member Services, University of Albany, New York

I'm writing to endorse the Master's program. It completely changed the way I think about customer experience and processes. 
Steve Towers taught us amazing secret techniques of CX and operations improvement.  The program provided me with the ability to apply all the learnings immediately after the training. Very effective training with a wealth of knowledge to share. This is a must training for everyone who's interested in making customer experience and processes better!
Maria T Ferreira AVP
Client Experience Process Improvement at Citi

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What's in it for you by attending the Steve Towers Masterclass?
  • Hands-on experience the tools successful professionals and companies use every day. The one or two-day Masterclass will equip you with everything you need to transform any process or experience immediately.
  • Gain access to exclusive resources including templates, videos and books to support your use of the tools and techniques you will learn in the Masterclass.  
  • As soon as you sign up you get access to an introductory video previewing the program AND on Masterclass completion gain access to LIVE online face to face follow up sessions. 
  • The Masterclass is fully accredited by the BP Group and you will receive a professional certification on completion.
Special pricing for Groups attending the Masterclass. Alternatively bring the Masterclass in house and explore the customization option.
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See just how by investing one or two days of your time you may well change the way you approach your work forever. Find out more and review the testimonials!
The Steve Towers Masterclass - COPYRIGHT @ 2019 - ALL RIGHTS RESERVED
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