Let's Review - the Biggest CX Challenges for the next 12 months -
Learn the Secrets of Triple Crown Success - Reducing Costs, Improving Service and Growing Revenues at the same time!

INTRODUCING:

A 75 MINUTE EXAMINATION OF THE FIVE CRITICAL CHALLENGES FACING CUSTOMER EXPERIENCE OVER THE NEXT YEAR
Based on the latest Research (in this last quarter) we will cut through the noise
and layout the immediate CX Challenges in an Hybrid world.

Besides the issues we answer the question
'what is the potential way forward?' with examples and guidance. 

Hey, I'm Steve Towers!

I've put together this live CX Challenges session just for you, and I'm going to illustrate the immediacy of the issues coupled with the emergent ways forward.

Based on the latest research (our network of 120K + professionals in 124 countries have extensive experience) 
I will cut through the noise (and sometimes hysteria) to review next practices.

Steve Towers,
Process & CX Evangelist

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