FREE WEBINAR: BP Group & Affiliates PRESENTS
THE EXPERIENCE MANAGEMENT OFFICE (CX/EX/UX)
Transforming your organization to Customer Centricity - The What and the Why - Absolutely Free!
Only 200 Spots
Very limited webinar...
Steve Towers
Founder & CEO
How can you transform your organization to Customer Centric success in less than 6 months? In three stages in this short webinar we will walkthrough and handhold as you learn how the greatest and the best companies on the planet make the difference for their people and customers everyday. Pretty cool eh?
What You Will Learn On This Free Webinar:
SECRET #1:
HOW TO CREATE the internal skills within days to run the CXMO
HOW TO CREATE the internal skills within days to run the CXMO
How to develop the skillset across different levels that will guide the organization to rapid success, and win the Triple Crown - lowering costs, improving service and growing revenues
SECRET #2: HOW TO TRANSFORM your business with this agreed understanding
How to choose the initiatives (process and customer experiences) to fix through using the CEMMethod AND produce Action Plans with immediate substantive implementation
SECRET #3: HOW TO MANAGE the CXMO to deliver cost, revenue and service results within weeks
How to implement the results of the initiatives and integrate traditonal approaches to deliver enterprise wide sustainable transformation. Help to change the mindset of the enterprise forever.
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