FREE WEBINAR: BP Group & Affiliates PRESENTS
CUSTOMER GOLD
Transforming your Customer Experience into Customer Gold - Absolutely Free!

Only 200 Spots

Very limited webinar...

Steve Towers

Founder & CEO

Using the CX Lifecycle Map template we are going to explore the three secrets of transforming any CX into Customer Gold. In 30 minutes we will reveal the power of the CXLM template, talk through how to get everyone on the same page, then set about creating an Action Plan. Sounds cool eh?

What You Will Learn On This Free Webinar:
SECRET #1:
HOW TO CREATE an agreed understanding of the REAL CX
How to structure a CX Lifecycle Mapping workshop that gets full support I
How to create an agreed understanding of the REAL CX within 2-3 hours
SECRET #2: HOW TO TRANSFORM your business with this agreed understanding
How to quickly identify the problem areas (where the CX is failing)
How to establish an Actionable plan with immediate results
SECRET #3: HOW TO OVERCOME resistance and get passed the IT dependencies
How to smash through resistance and implement BIG STUFF without more IT cost and complexity
BP GROUP - COPYRIGHT @ 2018 - ALL RIGHTS RESERVED